Returns & Exchanges

At BoxoUSA, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns or exchanges on all unworn and unwashed apparel. Items must be returned in their original packaging with all tags attached to qualify for a full refund.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Prepare Your Package

Securely pack the items in their original shipping box or a similar mailer, ensuring all original tags and labels are intact.

3

Print and Attach Label

Download and print the prepaid shipping label provided through the portal and affix it clearly to the outside of your package.

4

Drop Off and Track

Hand your package to the designated carrier and keep your tracking receipt; your refund or exchange will be processed once the items pass inspection.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing